Privacy Policy

At our company, we respect your privacy and are committed to protecting your personal data, in accordance with the General Data Protection Regulation (GDPR) and other applicable legislation.

The data collected is used exclusively for purposes related to:

• order processing;
• invoicing and deliveries;
• communication with customers;
• Order management, complaint handling, or customer support;
• compliance with legal obligations.

The data may include name, phone number, email address, delivery address, and tax information necessary for billing.

We commit to:

• Do not sell or give your data to third parties for commercial purposes;
• collect only the data that is strictly necessary;
• Store the data securely;
• Retain the data only for the period necessary for the applicable legal and commercial purposes.

Your data may only be shared with partners essential to the provision of the service, such as carriers, payment platforms or billing services, always with a guarantee of confidentiality and security.

The data subject has the right to:

• Access your personal data;
• request its correction or deletion;
• to limit or oppose treatment;
• withdraw previously given consents;
• Request data portability, when applicable.

For any questions related to data protection or to exercise your rights, you can contact us through:

joanna@joannaegelato.pt

By using our services or placing an order, it is assumed that you have read and understood this data protection policy.